Browse our most frequently asked questions list below to learn everything you need to know!

We actually show up and show up on time. You would be surprised how many people call our office asking to book last minute for no-shows. Let’s Jump NJ is a professional company that provides great customer service and is fully insured, trained and certified by the State of New Jersey to ensure your safety and piece of mind.  Upon delivery, we will provide you with State of New Jersey certification tags to ensure that you are renting a safe unit. Unlike other companies, our units are clean and regularly rotated to guarantee you are receiving top of the line equipment that looks new. Although the idea of saving a few dollars on your next event may sound great, it is never safe to sacrifice on safety, cleanliness and great customer service. Our team is dedicated to making sure that your event is a success from start to finish. 

All of our rentals under $1,000 require a $25 deposit and rentals $1,000 + require a 10% deposit upon reservation. 

 Full payment is due before the set up of any equipment. You can make the balance payment at any time by calling our office or by using the secure link that is e-mailed to you with the contract. We do accept payment on the event date in the form of cash or business check only. However, we do not accept personal checks. 

We do accept Purchase Orders from schools, colleges and organizations with prior notice. 

If you will be making your payment in cash or business check, please make sure that you have it ready when our crew shows up to install the equipment. We do not accept payment upon pick up of the equipment. 

In the event of severe weather conditions (IE. High Winds, Torrential Downpours etc.) during the scheduled hours of your event, Lets Jump LLC reserves the right to cancel the event. If the weather is not too severe, Lets Jump LLC will give the customer the right to either cancel or re-schedule the event. If the event is cancelled due to a weather related reason, the customer will receive a credit of deposits paid for up to 12 Months from the date of the event. Please note that once the equipment is delivered, there will be no refunds or credits of any kind due to severe weather or if our staff is forced to shut down the event for weather related reasons.

We will be in contact with you the day prior to the event date to confirm delivery. We ask that you please notify us before our trucks leave the warehouse that you will be cancelling. You can give us a call and follow up with an e-mail to notifying us of the cancellation. 

If you wish to reschedule the event, we will do our very best to accommodate your new  date. Please note that it is possible that the unit you rented may not be available for your reschedule date. In this situation, we will replace it with a unit of similar or greater value.

Yes and Yes!

Insurance: We are fully insured to operate and can add your organization as an additional insured if required. Please note that we require 5 day notice minimum for additional insured. The sooner you notify us the better. We may not be able to get an additional insured if the request is made in under 5 days.

NJ State Inspection: NJ State has one of the most strictest laws regulating inflatable devices. Our staff is properly trained to safely set up and operate our equipment. Units designated for all public events are properly inspected by the state and tagged to avoid having the event shut down by local authorities. Please be careful when renting from any company and verify that they are permitted to operate legally in the state of NJ. This will ensure that you are dealing with a professional company and avoid major inconveniences on your event date. When booking for any event such as a school fun day, church carnival, park party, corporate gathering or any other public event, please ask any company if their units are tagged and if they can provide you with proof of registration.  

Lets Jump LLC provides FREE delivery and FREE set up within 10 miles of our offices in Zip Code 07013. Deliveries outside of this FREE delivery zone, will incur a nominal delivery fee.

Yes, we delivery and set up our equipment and do not offer customer pick up. Inflatables are heavy and require professional installation to avoid the risk to riders. 

Our bookings are typically up to 7 hrs. We do not double book the units in the same day to other customers. By doing this, we can provide our customers with maximum flexibility in regards to the start and end time of the event and are typically flexible and can accommodate most situations if booking in advance. We try to be as flexible as possible with delivery / pick up windows and with advance notice will try to accommodate customers as best we can. We usually require a 2 to 3 hour delivery / pick up window. 


Indoor Venues: All of our units can be set up indoors as long as there is sufficient space and height clearance. Please consider the access as we can not do steps due to how heavy inflatables are and for the safety of our crew. We also require a 4 foot entrance so that we can dolly the units in to the set up site. In addition, please consider that we usually require a minimum of 2 hour delivery and pick up window. 

Parks: Lets Jump LLC is permitted to set up in Parks. Please note that all park events will require the rental of a generator as most parks do not provide electric outlets and the ones that do have outlets, they usually do not work. If the park requires additional insured, there may be additional handling fees. All park rentals will require a $50 fee for registration with NJ State due to regulations. Last end time for park rentals is 6pm. Please note that it is the responsibility of the customer to provide us with the exact location of the set up site and obtain the necessary permits from the parks dept. 

***It is highly recommended that you call our office prior to reserving any Park Event or indoor event.***

You can book online 24hrs a day 365 days a year. You can sign the contract and make the deposit online! You can do this by using the BOOK NOW button on the upper right hand corner. If you prefer, you can call us @ 973-777-0158 and book over the phone with our staff or send us an e-mail to with your event details and we will respond right away.

Lets Jump has a first come first serve policy, so try to book as soon as possible! Inflatable’s can be reserved weeks and even months in advance during peak season May to end of October. In some cases, such as for school events in late May and June, bookings are made 6 months in advance. It is recommended that you book your reservation well in advance, with 6-8 weeks being a good time frame. However, we do offer and welcome last minute reservations for all types of events and will accommodate customers whenever possible. 

On the day of booking: You will receive a confirmation of booking via e-mail (Please check SPAM folders). You can sign the contract electronically and make your deposit via the secure link you will receive in the body of the email.

On date of event: We will have contacted you a day before your event date to review your event details and provide you with a delivery window. On the day of your event, our driver will arrive to the location to set up the unit(s) and go over the rules and regulations. They will contact you 15 – 30 minutes prior to arrival to notify you that they are on their way.

A dedicated 110V outlet per inflatable is required within 100 Feet. You can check the amount of circuits needed by checking the individual unit details. You can do this by clicking on the image of the unit. We will provide the required extension cord for connect the inflatable to the outlet. If a dedicated outlet is not available, or if one is not within the required 100 feet distance, we can provide a generator for an additional fee. Please note that generators require advance notice and reservation.

This generally depends on the inflatable and the age and size of the children. This information can be found on the individual units page, which can be accessed by clicking the image. The amount can range between 4-10 children of equal size and age, depending on the capacity of the inflatable and parents good judgement of course.

We can set up on most flat surfaces. Grass is preferred, but we can set un pavement, pavers, turf fields and black tops. Basically, any smooth flat surface. We do not set up on sand and gravel or where a lot of rocks are present as this will damage the unit. 

You will need a minimum of 2 feet on each side including the height. Some units such as slides and obstacle courses may require up to a 5 feet clearance all around. Please check the individual units page by clicking the image for details on space requirements. 

***Please note that we can not stake in to artificial turf as this will damage the turf. We will have to add sand bags for all turf installations.***

Yes, most inflatables require to remain plugged in and the air escapes through the tiny seams. 

If the very rare instance that the inflatable begins to deflate, do not panic and scare the riders as everything should be just fine. Safely help the riders out of the unit and perform the following:

-Make sure the blowers are ON.
-Make sure blowers are connected to the inflatable and the strap to the blower tube is tight.
-Check all power cords that they are plugged in.
-Check the power supply and breakers, the circuit may need to be reset.
-If using a generator, make sure the generator is ON and filled with gas. Generators may need to be reset or refueled.
-There are air vents on the bottom of inflatables and sides. If they are not closed properly, the air will leak out. Make sure all vents are closed.

If you are still having problems, please call our office immediately @ 973-777-0158

Do you still have questions?

Please feel free to either contact us by phone 973-777-0158 or e-mail to or by using our “Contact Us Option”. We are always available to answer your questions and do respond to our e-mails right away.